24. Instructions to the Bank from the Account Holder

The Bank will act in accordance with instructions which may be, or purport to be, given by telephone, fax, e-mail or in writing, by the Account Holder without enquiry on the part of the Bank as to the authority or identity of the person making or purporting to make such instruction. The Bank will not be liable for any loss arising from its actions made as a result of unauthorised, incorrect or fraudulent instructions where the Bank, acting reasonably, believed the instructions to be genuine.

Where an Account is held in the name of two or more parties, or where the Account Holder authorises the Bank to accept instructions from a third party, the Bank will normally accept instructions from any one of the Account Holders or such third party by telephone, fax, e-mail or letter. The Bank will not be liable for any loss arising on the basis of unauthorised, incorrect or fraudulent instructions from any one of the Account Holders or such third party where the Bank, acting reasonably, believed the instructions to be genuine.

The Bank reserves the right, at any time, without notice and at its sole discretion, to require the Account Holder to provide the Bank with instructions in writing, in a form acceptable to the Bank, signed by the Account Holder with original signatures, and accompanied by such verification as the Bank may require, for any instructions which the Account Holder may wish the Bank to execute on the Account Holder's behalf. The Bank will not be liable for any delay that may occur as a result of such requirements.

The Account Holder agrees and accepts that the Bank may rely on any information given to the Bank by the Account Holder as genuine and correct.

The Bank may, without liability, refuse to act on any instructions from an Account Holder if the Bank believes that the instruction is not clear or reasonable, or that to execute the instruction might involve breaking a law, regulation, code or requirement applicable to the Bank, or that the instruction may not be genuinely from the Account Holder.

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